Tag: Staff

Avid Media Composer: First Installation and Download

Avid Media Composer | First - Installation and Download

This quick tutorial is good for anyone who wants to download Media Composer First for the first time.

First is great for people who want to get a feel for Avid before purchasing, up their editing game from iMovie, or for the complete beginner.

Read this article here that describes which Avid products work with the macOS 10.15 (Catalina) operating system from Apple.

Learn more about Avid at Avid.com or check out the Avid Articles on the Helpdesk Knowledge Base page.

Download

If you can’t connect to the App Store on your Mac

If you can’t connect to the App Store on your Mac

  1. Make sure that your device is connected to the Internet.
  2. Update to the latest system version (macOS Mojave (10.14) is not supported with Pro Tools at this time.)
  3. Sign into iCoud– Go to Apple menu () and choose System Preferences > iCloud. Enter your Apple ID. When you sign in, iCloud is turned on automatically. Have questions about Apple ID? Reset your Apple ID password?
  4. Update your payment account information- In a web browser, go to https://appleid.apple.com.
    Enter your Apple ID and password to sign in.​
    Scroll down to Payment & Shipping and click Edit.
    Enter a new payment method, billing address, or both. You can also enter a shipping address for future Apple Store purchases, if you’d like. 
    Click Save.​
  5. Contact apple support at 800–692–7753 or chat.

How to Find the Serial Number on your MacBook

How to Find the Serial Number on your MacBook

Choose Apple () menu > About This Mac. The window that appears lists your computer’s model name—for example, MacBook (Retina, 12-inch, Early 2016)—and serial number. You can then use your serial number to check your service and support options or to find tech specs for your model.

OR

Close your MacBook and turn it over. The serial number is on the underside of the computer, near the regulatory markings.

How do I Sign into Safari Books Online?

How to Sign into O'Reilly's Safari Books Online

Safari Books Online provides access to more than 5,000 digital books about computing, databases, programming, web design and more.*
    • Read technology books online with standard web browsers for Windows and Mac
    • Learn how to develop software and mobile apps
    • Print pages for offline access
    • You can read online anytime with no due dates or charges

*Important Note: Not all Students/Faculty members will have access to O’Reilly’s Safari Books Online unless you are instructed by your Program/Department to have an account with O’Reilly.

View the Helpful Instructions Below
Ableton

Apple

Apple

How do I get support?

There are many ways to get support for your Apple MacBook Pro. If you are having any issues you may call the Apple Education Support Hotline at 1-800-800-2775 or take your MacBook Pro to any Apple retail store or Authorized Service Center. 

All student MacBook Pros come with the Apple Care Extended Warranty and is tied to the serial number of your computer. 

*The Los Angeles Film School does not offer technical assistance or support for any student issued laptop computer.

Which Apple Store is the closest to the Los Angeles Film School?

Apple, The Grove

Store Information

Address :
189 The Grove Drive
Los Angeles, CA 90036

Call : (323) 965-8400

Store Hours :
Mon – Thu: 10:00 a.m. – 9:00 p.m.
Fri, Sat: 10:00 a.m. – 10:00 p.m.
Sun: 10:00 a.m. – 8:00 p.m.

To make a Reservation for the Genius Bar click here.

Apple Store, The Beverly Center

Store Information

Address :
8500 Beverly Boulevard, Suite #656
Los Angeles, CA 90048

Call : (310) 289-7014

Address :
8500

Store Hours :
Mon – Fri: 10:00 a.m. – 9:00 p.m.
Sat: 10:00 a.m. – 8:00 p.m.
Sun: 11:00 a.m. – 6:00 p.m.

To make a Reservation for the Genius Bar click here.

APPLE CARE WARRANTY EXPLAINED

Every MacBook Pro comes with a 3 year Apple Care Warranty and complimentary telephone technical support. Apple Care Extends your coverage to 3 years from your hardware product’s original purchase date. You get one-stop access to Apple’s telephone technical support for questions about Apple hardware, Mac OS X, and Apple applications such as iLife and iWork. And you get global repair coverage for your Mac and Apple display through convenient service options.

ONE STOP FOR SERVICE AND SUPPORT

Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

. Direct access to Apple experts

. Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provided by Apple

. Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorized Service Provider

APPLE HARDWARE COVERAGE

The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world.

. What’s covered ?

. Your Mac computer

. Included accessories such as the power adapter

. Apple memory (RAM)

. AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule2

. MacBook Air SuperDrive (for MacBook Air and Mac mini with Snow Leopard Server only)

. Apple display purchased with your Mac

SOFTWARE SUPPORT INCLUDED

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics.

. Using the Mac OS X operating system

. Quick how-to questions about iLife and iWork

. Connecting to printers and AirPort networks

Alienware

Alienware

Welcome to the Alienware Support article page, your direct access to tutorials, product-support, software, system updates, and more to ensure an epic gaming experience every time you play.

Support # (877) 330-9732

Manual

Alienware 17 R4 Service Manual 

PDF     HTML

Alienware 17 R4 Setup and Specifications 

PDF     HTML

Trouble Shooting Steps:

. Alienware Computer Does Not Turn On or Go Into Windows
Determine why the computer is not powering on or is getting stuck at the Alienware logo screen or otherwise failing to boot all the way.

. Troubleshooting Sound Problems on your Alienware Systems
Troubleshoot sound issues on your Alienware system.

. Alienware Systems: General Video Troubleshooting
Verify if the video card or the monitor has issues.

. Top Solutions per symptom for your Alienware System
Find knowledge base articles to troubleshoot your Alienware system.

. Alienware Systems Windows 10 Upgrade Issues
Get help with the most common issues that come up while upgrading your Alienware system to Windows 10.

. Artificial Intelligence Assistant
Meet Dell’s Artificial Intelligence Assistant. Our AI can guide you to solutions for common issues.

. 8 Beeps After Windows 10 Upgrade on Alienware Systems

Alienware/Dell Download Center

. Installing drivers on your Alienware System

. Installing and Configuring the Alienware Control Center
The Alienware Control Center allows you to customize the lighting effects on your keyboard or mouse, and configure macros.

Google Team Drives For Staff

Google Team Drive

Google Team Drives are shared spaces where teams can easily store, search, and access their files anywhere, from any device. You can access files from your computer using any web browser or you can install the mobile application to access your files from your Android or iOS mobile device. While the files in Google Drive, also known as My Drive, are owned by the drive owner, files stored in a Team Drive belong to the team instead of an individual.

Team Drive is ideal for groups of colleagues who often collaborate on documents together, such as work groups or project teams. Anyone can create a Google Team Drive and share ownership of that Drive — as well as any documents stored there —making it easy for all team members to share in the responsibility of organizing and maintaining the files. Team members can be added or removed from the Team Drive at any time.  When a team member is removed from the group, all of the files remain in the Team Drive so that the team can continue to share information and complete necessary work.

When creating a Team Drive, you can then assign Team Drive membership (with Full access permissions) to the Google Group. Once the permissions are granted to your Google Group, access to the Team Drive is automatically adjusted when you add or remove members from your Google Team Drive.

See Google’s Get started with Team Drives page for more information.

Features

  • Files remain after an employee leaves.
  • All members of a Team Drive see the same content.
  • When a user is added to a Google group, they are automatically added to all of the Team Drives that include that group.
  • You can add external users to a Team Drive.
  • Files are searchable.
  • e daily upload limit resets the next day.
  • Works on PC and Mac computers and iOS and Android mobile devices.
  • Built-in sync capability ensures that your files, folders, and Google Docs are the same on all your devices.
  • Powerful search capability.
  • Google Drive links can replace email attachments, providing access to the same file.
Technical Specifications
  • Storage space
    • You can upload 750 GB of data per day.
    • You can upload files up to 5 TB in size.
    • If a single file exceeds the 750 GB daily limit, that file will upload. Subsequent files will not upload until the daily upload limit resets the next day.
  • A Team Drive can contain a maximum of 250,000 files and folders.
  • A Team Drive can include a large number of individual and Google Group members.
    • Limit for individuals and groups directly added as members: 600
      A group and an individual are both counted as one member against the limit.
    • Total limit of individuals (direct members, or indirect members due to Google Group membership): 50,000
      An individual who is a member of several groups that are added as direct members of the Team Drive still only count as a single individual.
  • A single Team Drive can nest up to 20 subfolders, but we don’t recommended creating Team Drives with a folder structure that complex. Team Drives functions, but users can have difficulty organizing and navigating the content. Instead of a complex hierarchy of folders, consider organizing content into multiple Team Drives.

Designed For

Current faculty, staff, and students.

Requirements

  • A full-service LAFS email and password.
  • See the system requirements page if you want to install Google Drive on your computer or mobile device.

Data Security

  • Google Team Drive can be used to store Low, Moderate, and High Risk Data, as defined by the Information Security Office, with the exception of Protected Health Information (PHI).

Rates

Free of charge

Get Started

Get Help

Learn More

See Also

LAFS Square Emblem_W
  • 6363 Sunset Blvd.,
    Hollywood, CA 90028
  • Toll Free: 888.699.5277
  • Local: 323.860.0789

Get Started

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