MSI

MSI

MSI is a world leader in gaming, content creation, business & productivity and AIoT solutions. Bolstered by its cutting-edge R&D capabilities and customer-driven innovation, MSI has a wide-ranging global presence spanning over 120 countries. Its comprehensive lineup of laptops, graphics cards, monitors, motherboards, desktops, peripherals, servers, IPCs, robotic appliances, and vehicle infotainment and telematics systems are globally acclaimed. Committed to advancing user experiences through the finest product quality, intuitive user interface and design aesthetics, MSI is a leading brand that shapes the future of technology.

MSI GE76 Raider 11th Gen Intel® Core™ processor / GeForce RTX™ 30 series

GE76 Raider is equipped with the latest 11th Gen. Intel® Core™ i9 processors and powered by NVIDIA® GeForce RTX™ 30 series graphics. Just as the spaceship traversing throughout the universe by warp speed with extreme performance, the GE76 landed at the gaming battlefield fully-armed. With the most comprehensive features, GE76 Raider will bring gamers to infinity and beyond.

Apple Mac

Apple Mac

Welcome to the Apple Mac Support article page, your direct access to tutorials, product-support, software, system updates, and more to ensure your creative experience every time you utilize your MacBook.

If you are having hardware issues, please contact your local Apple store or visit their Support page below.

Please DO NOT upgrade to macOS Catalina just yet!

As some of you may be aware, Apple has released the Mac OS 10.15 Catalina. Currently, we cannot verify that all of the school-issued software will work on the new OS X release.  Please DO NOT update your OS until we have completed testing for all software which includes post-update. Updating your system before verification of software compatibility could result in missed classwork or homework. We will notify everyone when it is safe to upgrade.

Below is an article regarding more information about Apple macOS 10.15 Catalina Compatibility List.

LoJack

If your device is stolen, you need the most effective and trusted recovery software on the job. In addition to keeping your data safe, Absolute LoJack’s theft recovery solutions will aid in the recovery of your stolen laptop, smartphone or tablet and return to it you. Locate your device, lock it against unauthorized users and permanently erase files, all from your remote location. Even if thieves reset your device to factory settings or wipe your hard drive, patented Absolute persistence technology re-installs the software despite their best efforts. Your identity is protected. Your data is protected. Your device gets back to you, where it belongs.

Read the Instructions on How to Install LoJack on your laptop.

How do I get support?

There are many ways to get support for your Apple MacBook Pro. If you are having any issues you may call the Apple Education Support Hotline at 1-800-800-2775 or take your MacBook Pro to any Apple retail store or Authorized Service Center. 

All student MacBook Pros come with the Apple Care Extended Warranty and is tied to the serial number of your computer. 

*The Los Angeles Film School does not offer technical assistance or support for any student issued laptop computer.

Which Apple Store is the closest to the Los Angeles Film School?

Apple, The Grove

Store Information

Address :
189 The Grove Drive
Los Angeles, CA 90036

Call : (323) 965-8400

Store Hours :
Mon – Thu: 10:00 a.m. – 9:00 p.m.
Fri, Sat: 10:00 a.m. – 10:00 p.m.
Sun: 10:00 a.m. – 8:00 p.m.

To make a Reservation for the Genius Bar click here.

Apple Store, The Beverly Center

Store Information

Address :
8500 Beverly Boulevard, Suite #656
Los Angeles, CA 90048

Call : (310) 289-7014

Address :
8500

Store Hours :
Mon – Fri: 10:00 a.m. – 9:00 p.m.
Sat: 10:00 a.m. – 8:00 p.m.
Sun: 11:00 a.m. – 6:00 p.m.

To make a Reservation for the Genius Bar click here.

APPLE CARE WARRANTY EXPLAINED

Every MacBook Pro comes with a 3 year Apple Care Warranty and complimentary telephone technical support. Apple Care Extends your coverage to 3 years from your hardware product’s original purchase date. You get one-stop access to Apple’s telephone technical support for questions about Apple hardware, Mac OS X, and Apple applications such as iLife and iWork. And you get global repair coverage for your Mac and Apple display through convenient service options.

ONE STOP FOR SERVICE AND SUPPORT

Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

. Direct access to Apple experts

. Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provided by Apple

. Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorized Service Provider

APPLE HARDWARE COVERAGE

The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world.

. What’s covered ?

. Your Mac computer

. Included accessories such as the power adapter

. Apple memory (RAM)

. AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule2

. MacBook Air SuperDrive (for MacBook Air and Mac mini with Snow Leopard Server only)

. Apple display purchased with your Mac

SOFTWARE SUPPORT INCLUDED

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics.

. Using the Mac OS X operating system

. Quick how-to questions about iLife and iWork

. Connecting to printers and AirPort networks

Alienware

Welcome to the Alienware Support article page, your direct access to tutorials, product-support, software, system updates, and more to ensure an epic gaming experience every time you play.

If you are having hardware issues, please call Dell's Alienware Support Team # (877) 330-9732 or visit their Support page below.

Lo-Jack

Manual

Alienware 17 R4 Service Manual 

PDF     HTML

Alienware 17 R4 Setup and Specifications 

PDF     HTML

Trouble Shooting Steps:

. Alienware Computer Does Not Turn On or Go Into Windows
Determine why the computer is not powering on or is getting stuck at the Alienware logo screen or otherwise failing to boot all the way.

. Troubleshooting Sound Problems on your Alienware Systems
Troubleshoot sound issues on your Alienware system.

. Alienware Systems: General Video Troubleshooting
Verify if the video card or the monitor has issues.

. Top Solutions per symptom for your Alienware System
Find knowledge base articles to troubleshoot your Alienware system.

. Alienware Systems Windows 10 Upgrade Issues
Get help with the most common issues that come up while upgrading your Alienware system to Windows 10.

. Artificial Intelligence Assistant
Meet Dell’s Artificial Intelligence Assistant. Our AI can guide you to solutions for common issues.

. 8 Beeps After Windows 10 Upgrade on Alienware Systems

Alienware/Dell Download Center

. Installing drivers on your Alienware System

. Installing and Configuring the Alienware Control Center
The Alienware Control Center allows you to customize the lighting effects on your keyboard or mouse, and configure macros.