APPLE CARE WARRANTY EXPLAINED
Every MacBook Pro comes with a 3 year Apple Care Warranty and complimentary telephone technical support. Apple Care Extends your coverage to 3 years from your hardware product’s original purchase date. You get one-stop access to Apple’s telephone technical support for questions about Apple hardware, Mac OS X, and Apple applications such as iLife and iWork. And you get global repair coverage for your Mac and Apple display through convenient service options.
ONE STOP FOR SERVICE AND SUPPORT
Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
. Direct access to Apple experts
. Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provided by Apple
. Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorized Service Provider
APPLE HARDWARE COVERAGE
The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world.
. What’s covered ?
. Your Mac computer
. Included accessories such as the power adapter
. Apple memory (RAM)
. AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule2
. MacBook Air SuperDrive (for MacBook Air and Mac mini with Snow Leopard Server only)
. Apple display purchased with your Mac
SOFTWARE SUPPORT INCLUDED
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics.
. Using the Mac OS X operating system
. Quick how-to questions about iLife and iWork
. Connecting to printers and AirPort networks